• Q: My sport is not listed, what do I do?

    Sorry about that! We tried to fill in every sport imaginable, but if yours isn't on the list, please contact support and we'll remedy this immediately!

  • Q: How do I purchase a report?
    Go to our Products page and select the report you want to purchase.  Click “Buy now” and follow the on-screen prompts.
  • Q: I am a coach, which report or package should I buy?
    Coaches should purchase either the Team Package – Basic or the Team Package – Elite.
  • Q: I am a parent, which report or package should I buy?
    Parents should purchase either the Parent Package or Athlete Package.
  • Q: I am an athlete, which report or package should I buy?
    Athletes should purchase either the Athlete Report or Athlete Package.
  • Q: I am having trouble logging into my account, what should I do?
    Try resetting your password by clicking here.  If you are still having trouble, contact us at support@sportsmentalytics.com.
  • Q: I want to purchase several team packages for my school or organization, can I get a discount?
    If you have multiple teams or work for a school system, please contact us and we would be happy to provide you with a custom quote.
  • Q: Does Sports Mentalytics offer one-on-one coaching for athletes looking to improve their mental skills or fix aspects of their mental performance?
    Yes, please contact us to discuss your needs and we will prepare a custom quote for you.
  • Q: Does Sports Mentalytics offer counseling and psychological treatment to athletes?
    No, we do not have any licensed clinical psychologists at Sports Mentalytics.  We would be happy to put you in contact with one, just send us an email.

  • Q: Do you have a return policy?
    Yes, please go to the following link to view our full return policy:  http://sportsmentalytics.com/returns.php
  • Q: Who should take the Sports Mentalytics assessments?
    Athletes 13 years of age or older should take the assessments.  Athletes under the age of 13 are prohibited from taking Sports Mentalytics assessments.
  • Q: How often should athletes complete the assessments?
    Athletes should complete the Athlete Mentalytics assessment once per year.  Teams should complete the Team Mentalytics assessment no more than once every two weeks.